We are so sad that you may need to return or exchange an item! Please take a look at our return/exchange policy below, because we want you to be satisfied! Please know that you can reach out to us at any time if you have any questions! Please ask anything at all before making your purchases.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please submit a Return Request form or you can contact us at firstname.lastname@example.org. If approved we will notify you where to ship the returned items, buyer is responsible for shipping cost. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on SALE items, gift cards or made to order items.
Exchanges are not a guarantee, but please send us an email to see if your item is still available.